FAQ - For Folks Who Want to Buy Sustainable Fabric
Do you ship internationally?
Yes!... Sort of...
We ship to some international countries, but we won't ship to countries where we've experienced issues with major delays, extreme customs charges or returned packages.
We weren't sure how to feel about international shipping at first, due to the environmental effects of shipping, and concerns about whether or not international shipping really fits into our ethos. However, as the question has come in more and more, we have decided to go ahead and offer the option!
We still encourage you to source secondhand fabrics closer to home whenever possible. International shipping is very expensive, and we cannot offer additional discounts on international orders. (We will always refund any overages if your package costs less to ship than the estimate though!) We also think it's important to support local businesses, in general, because Thrifty wouldn't exist if it wasn't for our local customers. You can read more about how we got started here if you haven't already!
Despite all of the negatives, we do realize that sometimes a special fabric is worth it, and we are happy to offer the option! ❤
How do you source your fabrics?
We accept drop-offs of unwanted fabric and occasionally find fabric at estate sales and auctions. Lately we have also started to buy deadstock fabric from apparel companies or local quilt shops that are going out of business.
How can you call yourself "Thrifty" when you're selling fabric for $20/yd?
There are a few things that go into this:
We have a physical thrift store where we sell fabric and notions for $5 per pound, and offer bag sales and bins of free fabric - that’s how we started and where most of our items were sold in our first few years.
Our staff are paid a fair wage and in order to be worth the labor of photography and writing up an internet listing, a fabric needs to be pretty special, so initially, only our more expensive and rare items got listed online. It’s similar to what large thrift store chains do with collectable and valuable items that show up in their stores.
As time has gone on, we have increased our inventory, and that, combined with the global pandemic, has meant a shift in how our business is run. We still highlight our most special fabrics in weekly collections that go live every Friday at 10 CST. Those are generally our most expensive fabrics, although we still try to price lower than comparable fabrics would be in other stores! We also now list more inventory throughout the week. We try to bundle items that would not be worth the labor of listing individually. Our best bargains sell out fast!
Lastly, we are a little more focused on the sustainability aspect of using fabric that already exists rather than encouraging more production than is necessary by buying new. "A Sustainable Notion" just didn't have the same ring to it though 😉.
What is your return policy?
Generally we don't accept returns, but we're willing to work things out with folks. Send us a message and we'll work out a good resolution.
Our full return policy can be seen here.
The fabric that I wanted is sold out. Will you be restocking it?
With very few exceptions - no. Occasionally we find that we measured incorrectly and we have a bit of extra fabric still on the bolt that can be used to "restock" the item, but in most cases, when it's gone, it's gone.
I am local. Can I pickup my order to avoid shipping costs?
Absolutely! Check out as usual and leave us a note that you'd like to pick up. We'll refund your shipping charges once you pick up your order. If it sits for more than 2 weeks, we'll just ship it to you.
However, we realize stuff happens, so if something comes up and you find that you will not be able to pick up your order within this window, please contact us before the 2 weeks is over we may be able to work something out.
Do you have a physical storefront?
Yes! We are open on Saturdays from 10am to 4pm.
528 Riley Ave